How do you apply for a domestic helper online in Malaysia?
Applying for a domestic helper online in Malaysia isn’t as easy as A-B-C but here you can find out in this step-by-step guide on how to apply for a domestic helper (all online).
Here are the steps for you to apply for a domestic helper online:
- You need to identify a person who is willing and agreeable to work for you as a domestic helper.
- The Domestic Helper must possess a valid passport (not expired)
- The Domestic Helper, if recently arrived from her country, has to be registered in Maid Online website as soon as she arrives, preferably the first day. This is because Malaysia’s social visit pass lasts for 30 days only.
- Register your username and Maid Online will give you a password.
- Register who the “Employer” of the Domestic Helper will be. Please consider that once you register you wife or husband’s name, the registered employer (Husband or Wife) has to accompany the Domestic Helper for special instances
- When you register yourself as an employer, you must upload a picture of yourself and that of yourself and your spouse. You must also take a picture of your maid to be uploaded. The allowed file size is very small so you can compress your files using this website:
After you have uploaded your picture, your picture with your spouse, filled up your particulars, uploaded your domestic helper’s picture and her particulars, you can click submit.
- Proceed to click the Fomema button, and register on the Fomema website. FOMEMA will send you an employee number. They are quite efficient and will send the number through e-mail within 1 day.
- Immediately fill up the details of your domestic helper in FOMEMA at this website:
My personal experience with the FOMEMA hotline is that they are very professional, courteous, helpful and answers your questions when you call them. When you call their number, you are informed that you are in a que and are given a number. That helps.
Note: It is not mandatory to apply Insurance for your Domestic Help. The Tune Insurance in the FOMEMA website was not functioning so i purchased insurance offline. There are many insurance providers who provide coverage for Domestic Helpers.
- Select the nearest clinic to your house to perform the medical check-up. Once you have identified the clinic, you will pay the FOMEMA fees online which will cost around RM 191 (checkup and X-Ray). I would advise you to find clinics that are opened on the weekends i.e. Saturdays and Sundays to save time.
- Print out the FOMEMA slips, and bring it to the clinic.
- If your maid is having her menstrual cycle, it may affect her urine sample. You must inform the clinic and they will inform the lab.
- FOMEMA usually takes 2-3 working days to process the results.You may view the results of the medical check-up here:
Scroll down to the bottom of the website and the icon “Online Results”. Key in your domestic helper’s details and you will be notified whether your helper is “suitable” or “not suitable”.
- Immediately after you have brought your maid for a check-up, preferably on the same day, you can submit these scanned documents online in the Maid Online portal.
15. In the Maid Online portal, click “Maklumat Permohonan PRA”, and click the pencil icon “Kemaskini”
16. You are required to upload these documents:
- Marriage Certificate
- Front Page of the Maid’s Passport
- Back Page of the Maid’s Passport
- Maid’s Special Pass
- Latest 3 month salary slips of the registered employer AND latest EPF form
- Birth certificates of children under 15 years old
You can scan these documents into PDF format using this app: Camscanner
You can also compress your scanned documents using this website:
17. Once you have uploaded all of the documents, you can submit (hantar).
18. Then, you have to wait for the Immigration Department to process your request (between 5 to 10 working days)
19. If your application has been approved, the Malaysian Immigration will send you an official email notifying you that your application has been successful.
They will inform you the amount that you have to pay i.e. RM 1,375 (without employer compound) or RM 1,875 (if inclusive of employer compound).
20. After paying the fees, the Malaysian Immigration will send a contract in PDF that needs to be filled out by the employer and Domestic Helper. It has to be signed by the Employer, the Domestic Helper and two (2) witnesses.
Once the details have been filled and all signatures been sought, the contract must be brought to the Malaysian Inland Revenue Boars (MIRB) or better known as Lembaga Hasil Dalam Negeri (LHDN) for stamping about RM10.
21. Once the contract has been stamped, you bring the documents ie payment receipt, Insurance, contract, passport and etc to the Malaysian Immigration Level 2 (Foreigner’s Section) to get your i-Card and the “sticker” in your Domestic Helper’s passport
Once you have paid the above fees, you can go to the Malaysian Immigration with your domestic helper’s passport, printed forms and payment receipt from the approval to collect the work permit sticker.
All the best to you!